Your Sales, Service, and Ownership Questions, Answered

INFINITI Models, Service and Ownership in Louisville, KY | Louisville INFINITI
Louisville INFINITI dealership on Autocenter Drive in Louisville, Kentucky

Whether you are comparing the QX60 to the QX80, looking for transparent pricing on your next INFINITI, or trying to find a service center that knows the vehicle inside and out, this page covers the questions we hear most often at Louisville INFINITI.


Location and Hours


Where is Louisville INFINITI located? +

Louisville INFINITI is at 8 Autocenter Drive, Louisville, KY 40299. Current hours for sales and service are on the hours page.

Models and Features


What INFINITI models does Louisville INFINITI carry? +

The current lineup includes the QX50, QX55, QX60, and QX80. Louisville INFINITI is also an authorized dealer for the all-new QX65. The dealership also carries a rotating selection of pre-owned luxury vehicles from other premium brands. Browse all new INFINITI inventory here.

How does the INFINITI QX60 compare to the QX80? +

The QX60 is INFINITI's three-row midsize SUV, seating up to seven with a well-appointed interior suited for families and daily Louisville driving. The QX80 is the full-size flagship, substantially larger with more passenger space, more towing capacity, and INFINITI's most comprehensive luxury features. For buyers who primarily drive in and around Louisville, the QX60 covers most needs comfortably. Those who regularly carry a full complement of passengers or tow heavier loads will find the QX80 the stronger fit.

What is the INFINITI QX55? +

The QX55 is INFINITI's sport coupe crossover, built on the QX50 platform with a sloped fastback roofline and a sportier exterior profile. It seats five and shares the QX50's turbocharged powertrain and available ProActive all-wheel drive. Browse QX55 pre-owned inventory here.

Which INFINITI models are available with all-wheel drive? +

AWD is available on the QX60 and QX80 in all trims. The QX50 and QX55 are also available with ProActive AWD on upper trim;  the QX50 and QX55 are currently represented in pre-owned inventory. Browse new AWD inventory or pre-owned AWD inventory for current availability.

What is the INFINITI Certified Pre-Owned program at Louisville INFINITI? +

Louisville INFINITI's CPO program includes a comprehensive 167-point inspection, a dealer-exclusive Lifetime Powertrain Warranty, complimentary first-year basic maintenance, a CARFAX vehicle history report with a 3-year buyback guarantee, a complimentary service courtesy vehicle for qualifying repairs, and emergency roadside assistance. The factory INFINITI CPO warranty is 6 years/75,000 miles from the original in-service date for vehicles under 15,000 miles at purchase, and 6 years/unlimited mileage for vehicles over 15,000 miles. Browse Certified Pre-Owned inventory here.

Service and Maintenance


How do I schedule service at Louisville INFINITI? +

Service appointments can be scheduled online at any time. Schedule your appointment here.

Does Louisville INFINITI use only genuine OEM INFINITI parts? +

Yes. As an authorized INFINITI dealership, Louisville INFINITI uses only genuine OEM parts for all repairs and maintenance. Learn about the parts department here.

What is the Louisville INFINITI Buyers Advantage program? +

The Louisville INFINITI Buyers Advantage is the dealership's ownership program that includes a Lifetime Limited Non-Factory Powertrain Warranty on qualifying vehicles, a Best Price Guarantee, complimentary loaner car with every service visit, complimentary multi-point inspections, a complimentary car wash with every service, and valet pick-up and delivery service. See the full Buyers Advantage program details here.

Does Louisville INFINITI offer a complimentary multi-point inspection and car wash with service? +

Yes. A complimentary multi-point inspection and complimentary car wash are included with qualifying service visits. Schedule your service appointment here.

Financing and Trade-In


What is the 1-Price/Market Select Program at Louisville INFINITI? +

The 1-Price/Market Select Program reflects Louisville INFINITI's upfront, no-negotiation pricing approach. Vehicles are priced to market using real-time data from a 250-300 mile radius, removing the back-and-forth from the buying process. For buyers who prefer a clear, transparent transaction, this is the format the dealership operates with. Learn more about financing here.

What financing options are available at Louisville INFINITI? +

Louisville INFINITI works with trusted lenders to provide competitive rates and flexible terms on new and pre-owned purchases and leases. Visit the Finance Center here.

Can I trade in or get my vehicle appraised at Louisville INFINITI? +

Yes. Louisville INFINITI provides online trade-in appraisals and in-person assessments. The value can be applied directly toward the purchase or lease of your next vehicle. As part of the Buyers Advantage program, Louisville INFINITI also offers a Best Price Guarantee on purchases, which means trade-in discussions take place in the context of transparent, upfront pricing. Get your trade-in value here.

Still have a question?

The team at Louisville INFINITI is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.